TERMS AND CONDITIONS

 

Welcome to Cecilehob by Hala website ("Website"). By entering our Website, you agree to these terms and conditions (the "Terms"). Please review these carefully prior to making any purchases. By using this site, you agree to comply with these Terms.

WEBSITE TERMS

Please read these Terms and any other terms of use posted on the Website as together they form our Website Terms governing your utilization of our Website. We may change these Website Terms from time to time without notice to you by posting the updated Website Terms on the Website, so please be sure to check regularly for updates. When you place an order through our Website, you are deemed to have consented to the latest version of the Website Terms then posted on our Website. If a change in law means that we have to change our Website Terms after you have placed an Order but before it has been fulfilled, we are obliged to apply that change to your Order. In all other cases, the version posted at the time your Order was placed will apply. If you do not agree to be bound by the Website Terms, you should not use the Website.

USE OF THE WEBSITE

Cecilehob by Hala Website is the online e-commerce site for the sale of nursery bedding, kids bedrppm accessories and other merchandise ("Product(s)") manufactured under Cecilehob by Hala  brand unless stated otherwise.

Cecilehob by Hala FZ LLC. Dubai, UAE. Registered number: 

To purchase through The Website, you will be requested to either register or provide your email address and other details so you can checkout as a guest. The information sought will help Cecilehob by Hala to handle your transaction efficiently and effectively.

As payment will be made online, it is important that you enter all the requested information accurately. This will ensure that there is no delay in the dispatch of your order. The information provided will be treated in the strictest confidence. We do not share any customer data to any third parties and all customer data is held on a secure server.

The Website is available only to individuals who meet Cecilehob by Hala terms of eligibility, who have been issued a valid payment method, i.e. a credit card etc., and who have authorized Cecilehob by Hala  to process a charge or charges on their payment method in the amount of the total purchase price for the Product(s).

ELIGIBILITY

We aim to make the Website available to as many of you as possible. However, we do require that you are at least 18 years of age, able to lawfully: (i) make payment through one of our accepted tender types; (ii) agree to these Terms; and (ii) enter into binding Orders with us. 

REGISTRATION

In order to take advantage of the features and services of this Website, you can either utilize the Website guest check-out basis or create an Account and register your details with us. It is your ongoing responsibility to make sure that any personal and payment details you provide to us are valid, accurate and complete. You can update your details by contacting us, or updating them directly in your Website profile. Please keep your account details and password confidential and secure. We are committed to comply with our Privacy Policy but are not responsible for any loss suffered through misuse of those details. Please notify us as soon as possible if you believe your account has been compromised. By registering or placing an Order on the Website you warrant that you meet the Eligibility criteria described above and that the information you provide is yours and is accurate in all respects. 

DESCRIPTIONS

At the time of publication on our Website, all product descriptions are believed to be accurate. We also strive to represent the products on our Website as accurately as possible, however colors and resolution may vary depending on your monitor’s display. All measurements and weights are approximate.

INTELLECTUAL PROPERTY RIGHTS 

Your use of the Website and its contents does not grant you any copyright, design, trademark or other intellectual property rights relating to the Content (as described in the Content section below). All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Website is typically protected by national and international intellectual property laws and treaties. You are permitted to use the Content only as expressly authorized by us. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, linking, commercially exploiting, copying and use of the above listed materials on any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

CONTENT

In addition to the Intellectual Property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Website. We have made every effort to ensure that the information on the Website accurate and complete but we cannot promise that Content is error-free. We also do not promise that the functional aspects of the Website or Content will be error free or that this Website or the servers that make them available are free of viruses or other harmful components. We always recommend that you have up to date virus checking software installed. 

GOVERNING LAW

These Terms are governed by English Law / UAE Law and you can bring proceedings in respect of the Product(s) or any dispute arising under or in connection with these Terms in the English courts / UAE courts.

CONTACTING US 

If you require help when ordering or would like to provide feedback on our service, please email us at cecilehob@gmail.com

 

PAYMENT 

Payment will be collected from your payment method upon the order confirmation on the Website.

You confirm that the payment method that is being used is yours or that you have been specifically authorized by the owner of the payment card to use it. All payment card holders are subject to validation checks and authorization by the card issuer.

If the issuer of your payment method refuses to authorize payment, Cecilehob by Hala will not be liable for any delay or non-delivery.

All payment transactions on the Website are processed using a secure online payment gateway that encrypts your details in a secure host environment.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PAYMENT PROCESS:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.